IntouchCX, a global leader in customer experience management and automation, announced that IntouchAI, and its solution suite ...

Legacy metrics—uptime, latency, MTTR—no longer capture operational value in an AI-driven world. Mean time to prevention (MTTP ...

By focusing automation efforts on high-volume, low-variability tasks rather than attempting to automate judgment, companies ...

What if building a fully functional app, complete with secure logins, real-time data syncing, and even AI-driven features, could be done in mere seconds? It might sound like a pipe dream, but with the ...

Enterprises are facing unprecedented pressure to scale operations without increasing headcount. CFOs across industries are now adopting a new operational model in which AI Agents manage complex ...

In a move that underscores its commitment to AI-powered customer experience innovation, Genesys announced Genesys Cloud AI Studio on June 25, 2025. This new AI command center is described by the ...

Zencoder believes its agent-agnostic approach gives it a crucial advantage over much bigger rivals such as OpenAI, Anthropic ...

Purpose-built AI model delivers instant insights and control for industrial teams, on the edge, offline and everywhere work happens In collaboration with NVIDIA, Rockwell is leveraging the open-source ...

Innovate2BUILD is Graitec's global virtual event designed to help AECO and manufacturing teams harness the power of emerging technologies. Over two days, participants will explore how artificial ...

If Daniel Clarke’s new studio, Unfeatured Films, gets its way, the future of documentary filmmaking, and how we engage with history, could change in a big way. According to Variety, Clarke, a ...

See how a four Mac Studio cluster hits 3.7 TFLOPS with RDMA via Thunderbolt, outpacing Llama so you run bigger local models ...

IntouchCX, a global leader in customer experience management and automation, announced that IntouchAI, and its solution suite, has been named a Major Contender in the Everest Group Conversational AI ...