Legacy metrics—uptime, latency, MTTR—no longer capture operational value in an AI-driven world. Mean time to prevention (MTTP ...

IntouchCX, a global leader in customer experience management and automation, announced that IntouchAI, and its solution suite ...

By focusing automation efforts on high-volume, low-variability tasks rather than attempting to automate judgment, companies ...

What if building a fully functional app, complete with secure logins, real-time data syncing, and even AI-driven features, could be done in mere seconds? It might sound like a pipe dream, but with the ...

Enterprises are facing unprecedented pressure to scale operations without increasing headcount. CFOs across industries are now adopting a new operational model in which AI Agents manage complex ...

How agentic AI and Microsoft Copilot are transforming healthcare and life sciences through intelligent, autonomous AI agents.

In a move that underscores its commitment to AI-powered customer experience innovation, Genesys announced Genesys Cloud AI Studio on June 25, 2025. This new AI command center is described by the ...

Zencoder believes its agent-agnostic approach gives it a crucial advantage over much bigger rivals such as OpenAI, Anthropic ...

Mistral AI launches OCR 3 at $2 per 1,000 pages, arguing that document digitization — not chatbots — is the critical first ...

See how a four Mac Studio cluster hits 3.7 TFLOPS with RDMA via Thunderbolt, outpacing Llama so you run bigger local models ...

We are neither releasing a game with any AI components, nor are we looking at trimming down teams to replace them with AI' ...

IntouchCX, a global leader in customer experience management and automation, announced that IntouchAI, and its solution suite, has been named a Major Contender in the Everest Group Conversational AI ...