Most companies use different vendors to run different parts of their business, such as customer management, finances, payroll and social media. To do this, they share access to customer data with ...

REMAIN OPEN UNTIL 321. NEW TONIGHT, DUKE ENERGY IS ANNOUNCING A DATA BREACH IMPACTING CUSTOMERS PERSONAL INFORMATION. THE UTILITY COMPANY SENT LETTERS OUT EARLIER THIS MONTH SAYING THAT A THIRD PARTY ...

Pet wellness company Petco has taken a portion of its Vetco Clinics website offline after a security lapse exposed reams of customers’ personal information to the open web. After TechCrunch alerted ...

A threat actor leaked Toyota’s customer data on a dark web forum. The file shared by the hacker contained 240GB of data, including contact and financial information, emails and more. The Japanese ...

Retail giant Express was publicly spilling customer information to the open web. The bug is now fixed after TechCrunch ...

Data breaches are most often the work of external bad actors, but sometimes the call comes from inside the house. Cryptocurrency exchange Coinbase has disclosed that hackers paid off support ...

AT&T agreed to pay a $13 million fine because it gave customer bill information to a vendor in order to create personalized videos, then allegedly failed to ensure that the vendor destroyed the data ...

Durex India, the Indian subsidiary of the British condom and personal lubricants brand, has exposed its customers’ personal information, including their full names and order details. Security ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

Natalie Ruiz, CEO of AnswerConnect, leads with a human-centered approach, blending tech with real connections to help businesses grow 24/7. How you treat your customers is a hugely important part of ...