If holiday debates usually leave you drained, this guide offers practical, research-based tools to make your conversations calmer and more productive.

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Awkward conversations are not just valuable—they're often essential for achieving important goals. Often, there is no way to have a particular conversation without it being awkward! Examples: Talking ...

As Rich has shown me, a good conversation can make you feel alive. It can stave off loneliness and brighten your mood in ways ...

As discussed in a previous column, it’s possible to speak assertively without being an assertive person. Jefferson Fisher, author of The Next Conversation: Argue Less, Talk More, offers wise and ...

Working with senior executives taught me that leaders who advance their careers don't avoid tough conversations that make everyone else uncomfortable. Instead, they've figured out how to turn those ...

When you’re dreading a conversation—whether it’s small talk at a party or catching up with someone you haven’t seen in ages—it’s easy to get stuck in your head. You overthink what to say, brace ...

Practice these nine tricks, and you’ll find not only that conversation becomes easier—but that people genuinely enjoy talking ...

Leda Stawnychko has received funding from the Social Sciences and Humanities Research Council of Canada. Anamika Choudhary does not work for, consult, own shares in or receive funding from any company ...

For some restaurant managers, holding employees accountable is second nature. For others, it’s a nerve-wracking challenge. They don’t want to come across as mean, risk pushback, or damage ...

A large body of research shows that Americans hold overly negative distortions of those across the political spectrum. These misperceptions-often referred to as "Perception Gaps"-make civil discourse ...