October was a month for customer-centricity. October 1 st marked CX Day, an annual global celebration of companies and professionals creating great experiences for their customers, with Customer ...

Digital mortgage lender Better on Wednesday announced the launch of a loyalty program dubbed “Better Forever.” The program is designed to reward customers by waiving origination fees on future ...

C200 Mid-Atlantic Chair Mary Naylor has been driving innovation in the customer loyalty industry for over 25 years. As Founder and CEO of Capitol Concierge and VIPdesk, Mary has pioneered customer ...

Due to COVID-19, every business today is in a competition for customer trust. How do you build trust with customers? You earn customer trust by repeat good behavior, and providing value to customers ...

Let’s be real: Finding a relationship that lasts forever feels harder than ever in the modern dating landscape, right? You look around, and it feels like everyone is always moving on. But hey, it's ...

Justin Bieber has fans speculating thanks to three back-to-back Instagram posts that are cryptic to say the least. Justin first hopped online early in the morning on June 3, writing "Telling other ...