Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...

Facebook announced this morning it’s bringing a number of new features and services to its family of Portal devices, including support for Netflix and Zoom. The company will also introduce easier ways ...

The sensor manufacturer "Sick" has discovered a security vulnerability in its support portal. The reason is a misconfiguration by an external service provider. Sick AG, a manufacturer of intelligent ...

View the ticket status in “My Cases” View the ticket status in “My Pending HRSC Cases” to get additional information on why a ticket may be in a pending status View additional notes or attachments in ...