Over the last two decades, ITIL has become the de-facto industry standard for managing IT services. IT service management tools and processes were developed and implemented to execute ITIL standards.

Cloud adoption has accelerated in the past year as organizations scrambled to support a remote workforce. Despite this rapid adoption and growth, companies often misunderstand a key cloud concept: the ...

Infrastructure as a Service, or IaaS, represents a fundamental shift in how organizations approach IT resources. It is a ...

Cloud migration stands for the process of moving digital operations into the cloud. It usually refers to transferring from on-premises data centers or legacy infrastructure to the cloud. One of the ...

Open source software has a number of benefits over commercial products, not least the fact that it can be downloaded for free. This means anyone can analyse the code and, assuming they have the right ...