Verizon customers get a $20 apology from the telecom giant. Credit: Michael Nagle / Contributor / Bloomberg via Getty Images On the morning after a day of massive, countrywide outages for Verizon ...

Original Story: Verizon says it has finally restored service following today’s outage. The carrier also plans on issuing "account credits" to affected customers as compensation. "The outage has been ...

Verizon outages continue to plague customers on Friday, Oct. 10, as people living in major metropolitan areas find their phones in "SOS" mode for what appears to be the second day in a row. Verizon's ...

"This was a software issue, and we are conducting a full review of what happened. As of now, there is no indication that this was a cybersecurity issue," the company said in a statement sent to ...

Yesterday, we did not meet the standard of excellence our customers expect and that we expect of ourselves. To help provide some relief to those affected, we are giving customers a $20 account credit ...

Verizon customers in Charlotte and nationwide don’t have service amid a widespread outage affecting voice and data services, multiple news outlets reported Wednesday. The nation’s largest wireless ...