After Tuesday, Barack Obama and John McCain will (presumably) bury the hatchet and move on with their lives. I'm not quite sure I can say the same thing about the respective heads of Zoho and ...

Customer relationship management (CRM) applications have moved beyond being tactical tools for managing sales to become the primary means through which many organizations manage customer experience.

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

Zoho has added a series of features to its CRM (customer-relationship-management) software in a bid to appeal to larger companies as well as lure away customers from the likes of Salesforce.com. In ...

My company implements both Salesforce and Zoho CRM, among a few other customer relationship management applications. Our market is mostly small and mid-sized businesses. There is this perception among ...

The vendor is integrating its e-mail program with its CRM offerings and is offering a special deal to Salesforce users to entice a switch Zoho, the scrappy software-as-a-service provider, offers a ...

Salesforce Essentials vs. Bigin by Zoho CRM: Small Business CRM Slugfest There are plenty of new CRMs on the block and they're not for enterprises. They're meant for small businesses. See how these ...

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Martin LaMonica is a senior writer covering green tech and cutting-edge technologies. He joined CNET in 2002 to cover enterprise IT and Web development and was previously executive editor of IT ...

Zoho vs Salesforce: Which CRM Is Better? Your email has been sent Look at Zoho CRM and Salesforce side-by-side to compare the cost per functionality and top pros and of each provider to determine ...