Legacy metrics—uptime, latency, MTTR—no longer capture operational value in an AI-driven world. Mean time to prevention (MTTP ...

IntouchCX, a global leader in customer experience management and automation, announced that IntouchAI, and its solution suite ...

By focusing automation efforts on high-volume, low-variability tasks rather than attempting to automate judgment, companies ...

In a move that underscores its commitment to AI-powered customer experience innovation, Genesys announced Genesys Cloud AI Studio on June 25, 2025. This new AI command center is described by the ...

Enterprises are facing unprecedented pressure to scale operations without increasing headcount. CFOs across industries are now adopting a new operational model in which AI Agents manage complex ...

What if building a fully functional app, complete with secure logins, real-time data syncing, and even AI-driven features, could be done in mere seconds? It might sound like a pipe dream, but with the ...

How agentic AI and Microsoft Copilot are transforming healthcare and life sciences through intelligent, autonomous AI agents.

Zencoder believes its agent-agnostic approach gives it a crucial advantage over much bigger rivals such as OpenAI, Anthropic ...

See how a four Mac Studio cluster hits 3.7 TFLOPS with RDMA via Thunderbolt, outpacing Llama so you run bigger local models ...

AI Sales And AI Customer Service Deliver 53% Cost Reduction And 10X Lead Growth At Health Clubs. EINPresswire/ -- A comprehensive industry analysis of AI implementation data by Replify, an AI customer ...

We are neither releasing a game with any AI components, nor are we looking at trimming down teams to replace them with AI' ...

IntouchCX, a global leader in customer experience management and automation, announced that IntouchAI, and its solution suite, has been named a Major Contender in the Everest Group Conversational AI ...