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  1. Home - Universal Service Administrative Company

    Apply now to confirm you qualify for the Lifeline program. You may be eligible to get Lifeline based on your income or participation in a government assistance program.

  2. Get Help - Universal Service Administrative Company

    Get Help If you have a question about Lifeline, we have a support center that is available to assist you. Lifeline Support Center Hours 7 days a week, from 9 a.m. to 9 p.m. ET

  3. Get Started - Universal Service Administrative Company

    Lifeline is a federal program dedicated to making phone and internet service more affordable for low-income households. This benefit provides eligible consumers with a monthly discount of up to $9.25.

  4. Recertify - Universal Service Administrative Company

    If USAC Sends You a Letter If you are asked to recertify, you will receive a written notice from USAC’s Lifeline Support Center. The notice will say: You have to recertify You have 60 days to respond What …

  5. Do I Qualify? - Universal Service Administrative Company

    If you are a survivor, you can participate in the Lifeline program if you provide proof of a line separation request and if you are experiencing financial hardship.

  6. If you have questions during the application process, contact the Lifeline Support Center by email at [email protected] or call (800) 234-9473 from 9 a.m. to 9 p.m. ET.

  7. Frequently Asked Questions - Universal Service Administrative Company

    If you, or your child or dependent participate in programs like the Supplemental Nutrition Assistance Program (SNAP), Medicaid, certain other programs, or earn a certain income, you qualify for Lifeline. …

  8. USAC’s Lifeline Support Center serves as a resource for prospective and current Lifeline participants. Consumers may submit questions via email to [email protected], or by calling (800) 234-9473.

  9. Companies Near Me - Universal Service Administrative Company

    Note: The search results may not show every company that is near you. A company may still offer Lifeline even if it is not on this list. Please ask the service provider if they offer Lifeline in your area.

  10. Tools - Universal Service Administrative Company

    Documentation Guidelines Below is a list of acceptable documentation for the Lifeline Program. These document guidelines are available in English and Spanish. Acceptable Documentation Guide – …